90-Day Returns Policy
We want you to love your wallpaper. If for any reason you don't, we make returns as straightforward as possible.
Our Returns Policy at a Glance
We offer one of the most generous returns policies in the industry. Whether you've changed your mind, have leftover rolls, or received something damaged — we've got you covered.
Not quite right?
Return within 30 days for a full refund, or within 90 days for store credit. Wallpaper must be unused and in its original packaging.
Damaged or defective?
Return within 90 days for a full refund. We'll cover the return shipping costs. Please email us within 48 hours of delivery with photos.
Rolls left over?
Unlike most retailers, we accept returns of leftover sealed rolls — within 30 days for a full refund, or 90 days for store credit. Must be in original, undamaged packaging.
Non-returnable items
Paints, fabrics, and any products that have been cut to length cannot be returned, unless they arrive damaged or defective.
How to Make a Return
Our returns process is simple. Here's what to do:
Contact us
Email us at [email protected] with your order number and reason for return. We'll confirm your return and provide the return address — or arrange collection if the item is defective.
Send your items back
Pack securely in the original packaging and use a tracked service. Return shipping is covered by us for damaged or defective items — otherwise it's the customer's responsibility.
Receive your refund or store credit
Refunds are processed within 5–7 working days of receiving your return. Store credits are applied immediately and never expire.
Shop with confidence
With our 90-day returns policy, free samples and expert advice, there's no risk in ordering from us.